Universal mailer uninstall11/12/2022 Click-to-Chat Sessions Display Customer Agreement Before Click-to-Chat SessionsĮnable an agreement that the customer must accept before entering a click-to-chat session. You can localize this text for any languages you have enabled. Provide the text for the full-client customer agreement. This applies to unattended sessions only. If the customer does not accept the agreement within the set Acceptance Timeout, the session will end. TitleĬustomize the title of the agreement.The end-user sees this in the title bar of the prompt.You can localize this text for any languages you have enabled. #Universal mailer uninstall fullFull Client Sessions Display Customer Agreement Before Full Client SessionsĬustomize the text of this agreement.You can localize this text for any languages you have enabled. Customer Agreementsįor more information, please see Customer Client: Support Session Interface. Use any of the macros listed below this field in the /login page to customize the text for your purposes.You can localize this text for any languages you have enabled. SubjectĬustomize the subject of this email. #Universal mailer uninstall softwareTo enable system-wide emails, make sure that Enable server-side emails for support invitations is checked on the /login > Configuration > Options page.įor more information, please see Email Configuration: Configure the Software to Send Emails. If the From Address field is left blank, the emails will use the from address as configured on the Email Configuration page. This may be particularly useful if your representatives have enterprise email restrictions due to safety or privacy concerns. If configured in this manner, session invitations are sent from a centralized, system-wide address (e.g., ). From AddressĪs an option, you can use the From Address field to set up system-generated email invitations instead of an invitation that uses the representative's local email client. Invitation EmailĬreate a custom email message with unique support session instructions for each public site. However, once new text is saved to the database, the default text is overwritten and cannot be retrieved. Customer Client: Modify the Invitation Email, Display Options, Connection OptionsĬustomer Client Select a public site to editįrom the dropdown, select the public site for which you want to configure settings.ĭefault invitation email, customer agreement, and messaging is provided in all supported languages.
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